Help & Support Centre

7sz FAQ – Answers for Pakistan Players

Everything you need to know about accounts, deposits in PKR, withdrawals, cricket betting, slots, bonuses, and responsible gaming — answered in plain English.

If you've just discovered 7sz or you've been playing for a while and need to sort something out, this page covers the questions that come up most often from players across Pakistan. The categories on the left (or the tabs above on mobile) will take you straight to the section you need. If something isn't covered here, our support team is available via live chat after you log in, or by email at [email protected].

Quick Tip: Most questions about deposits and withdrawals are answered in the sections below. For anything related to a specific transaction, have your account username and the approximate date and amount ready before contacting support — it speeds things up considerably.

Go to the Register page, fill in your full name, email address, Pakistani mobile number, date of birth, and create a password. Choose PKR as your currency. Click the registration button and then verify your email address using the link sent to your inbox. The whole process takes around two minutes. You must be 18 or older to register.

No — each player is allowed one account only. Duplicate accounts are against our Terms and Conditions and may result in both accounts being closed with balances forfeited. If you've lost access to your original account, contact support and they'll help you recover it rather than opening a new one.

KYC (Know Your Customer) verification requires a clear photo of both sides of your CNIC and a selfie taken at the time of submission. KYC is mandatory before your first withdrawal but is not required to deposit and play. Verification is usually completed within a few hours during business days.

On the Login page, click "Forgot your password?" and enter your registered email address. A reset link will arrive within a few minutes — check your spam folder if you don't see it in your inbox. Click the link, set a new password, and log back in. If the issue persists, contact support with your username and registered mobile number.

Suspensions can happen for several reasons: incomplete KYC, an active self-exclusion period, a security review, or a breach of the terms of service. The login screen will usually give a brief message about the status. Contact support with your account details and they'll explain the specific situation and next steps.

7sz supports JazzCash, Easypaisa, Raast, bank transfer, and card payments. All transactions are processed in PKR with no currency conversion. JazzCash and Easypaisa deposits are the most popular among Pakistan players as they're instant and work directly from your mobile wallet.

JazzCash, Easypaisa, and Raast deposits are typically instant — your balance updates within seconds of the transaction being approved. Bank transfers and card payments may take a few minutes to a couple of hours depending on your bank's processing time. If a deposit hasn't appeared after two hours, contact support with the transaction reference number.

Minimum deposit amounts vary by payment method. The thresholds are kept low so that players can start with a budget they're comfortable with. Check the cashier section after logging in for the current minimums per method. There is no maximum deposit limit for most methods, though very large deposits may trigger a routine security review.

7sz does not charge additional fees on top of your deposit. However, your bank or mobile wallet provider may apply their own service charges — this varies by provider and account type. Check with JazzCash, Easypaisa, or your bank directly if you want to know what fees they charge for outgoing transfers.

Log in, go to the Withdrawal page, select your preferred payment method (JazzCash, Easypaisa, Raast, or bank transfer), enter the PKR amount, and confirm. KYC must be completed before your first withdrawal is processed. Most mobile wallet withdrawals are processed within minutes once approved.

JazzCash and Easypaisa withdrawals typically process within a few minutes once your request is approved by our team. Raast and bank transfers may take a few hours to one business day. Withdrawal processing times can be slightly longer during peak hours or if additional verification is needed on a specific transaction.

Common reasons for a delayed withdrawal include: KYC verification not yet complete, an active bonus with remaining wagering requirements, a routine security check on larger amounts, or a mismatch between your account details and your payment method details. Contact support with your withdrawal reference number and they can check the specific status for you.

For security and anti-fraud purposes, withdrawals are generally processed back to the same payment method used for the deposit. If you need to use a different account — for example if your JazzCash number has changed — contact support before requesting the withdrawal and they'll walk you through the verification steps required.

7sz covers PSL (Pakistan Super League) fixtures, T20 internationals, Test matches, bilateral series, and major global tournaments like the T20 World Cup. Markets include match winner, top batsman, top bowler, total runs, individual over totals, and live in-play betting during active matches. Football and esports markets are also available.

In-play betting lets you place bets on a match while it's happening. Odds update in real time based on the current score, overs remaining, wickets fallen, and match situation. You can access in-play markets from the Sports section of the Game Lobby. Note that during very fast-moving moments — like a wicket falling — odds may briefly be suspended before resetting.

For matches that are officially abandoned before a result is reached, most bets are voided and stakes returned to your account balance. The specific rule depends on the market type — some markets have a minimum overs threshold before they're considered settled. The full settlement rules are in our Terms and Conditions.

The Game Lobby contains over 700 titles including video slots, classic slots, live casino tables (blackjack, roulette, baccarat, game shows), and a dedicated bingo section. New games from leading providers are added regularly. All games are accessible immediately after registration and deposit.

Most slot titles have a demo mode that lets you play with virtual credits before committing real PKR. Demo mode is available directly from the game tile in the Game Lobby — no deposit required to try it. Live casino games do not have a demo mode as they involve real dealers and real-time play.

All slot and casino games on 7sz use a certified Random Number Generator (RNG) that produces outcomes independently of previous results. Each spin or hand is entirely random. Live casino games use physical dealing and real wheels or decks, streamed live from studios. Game providers are established companies with independently audited RNG certification.

The welcome bonus is available to new players on their first deposit. During or after your first deposit in the cashier, you'll be prompted to opt in if a welcome bonus is active. Check the Promotions page for the current offer, minimum deposit amount, and any promo code required. Read the wagering requirements before opting in.

A wagering requirement is the total amount you need to stake before bonus funds or bonus-derived winnings can be withdrawn as real money. For example, a 30x wagering requirement on a PKR 1,000 bonus means you need to wager a total of PKR 30,000 before that balance is withdrawable. Different games contribute different percentages toward wagering — slots usually count 100%, while table games may count less. The exact terms are listed on the Promotions page.

This depends on the specific bonus terms. Some bonuses allow you to withdraw your real money balance at any time, with the bonus portion forfeited if wagering isn't complete. Others lock both real and bonus balances until wagering is done. The specific terms for each promotion are listed on the Promotions page — always read them before opting in.

The 7sz Android app is available from the Download page. You don't need to install it from the Google Play Store — it's a direct APK download. Before installing, make sure your phone allows installations from unknown sources (this setting is usually under Security or Apps in your Android settings). Full instructions are on the Download page.

Currently the dedicated app is available for Android only. iPhone and iPad users can access 7sz through the mobile browser — the website is fully optimised for iOS Safari and Chrome and works well on all iPhone models. Visit the App page for more details on mobile access options.

The app is optimised for mobile data efficiency and generally uses the same amount of data as the mobile website. Live casino streaming uses the most data — if you're on a limited mobile package, consider connecting to Wi-Fi for live casino sessions. Slots and sports betting use comparatively little data per session.

Log in and go to Account Settings, then select the Responsible Gaming section. You can set daily, weekly, or monthly PKR deposit limits. Reductions apply immediately. Increases to a limit have a 24-hour delay before they take effect — this gives you time to reconsider before a higher limit goes live. Visit the Responsible Gaming page for full details.

Self-exclusion suspends your account for a period you choose — 30 days, 3 months, 6 months, 1 year, or permanently. It takes effect immediately and cannot be reversed before the period ends. All marketing communications are stopped during exclusion, and your PKR balance is returned to your registered payment method. To activate it, go to Account Settings or contact support directly.

If gaming is causing financial stress, affecting your relationships, or you're having difficulty stopping, use the self-exclusion tool immediately from Account Settings or contact our support team. The Responsible Gaming page has a full self-assessment checklist and explains all the account management tools available. Taking a break is always the right call when gaming stops feeling like entertainment.

7sz uses SSL encryption on all data transmitted between your device and our servers. Payment details are processed through secure gateways and are not stored on our platform. Your personal data is handled in accordance with our Privacy Policy. We never share your information with third parties for marketing purposes without your consent.

Log in, go to Account Settings, and open the Security section. Enable 2FA and choose SMS verification using your registered Pakistani mobile number. Once active, every login from a new device will require a one-time code sent to your phone. It takes under a minute to set up and is strongly recommended for all accounts.

Change your password immediately using the Forgot Password option on the Login page, then enable 2FA if it isn't already active. Contact support at [email protected] to report the suspicious login. The team can review the access log, identify the device and location involved, and take steps to secure your account including forced session termination.
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Jump to the pages you need most from the FAQ, or explore what 7sz has to offer Pakistan players.

New to 7sz?

Registration is free and takes two minutes. Set up your account, make a PKR deposit via JazzCash or Easypaisa, and start playing cricket betting, slots, or live casino straight away.

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Withdrawals

Get your PKR winnings out fast. JazzCash and Easypaisa withdrawals typically process within minutes. See the full guide on minimum amounts, KYC requirements, and timelines.

Withdrawal Guide
Game Lobby

700+ slots, live casino tables, bingo, and sports betting all in one place. Browse by category or search for a specific game. Demo mode available on most slots.

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Promotions

Check the latest welcome bonuses, reload offers, and cricket season promotions. Read the wagering terms before claiming to make sure the offer fits your playing style.

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Android App

Download the 7sz Android app for a faster, touch-optimised experience. Bet on PSL live, play slots, and manage your account from anywhere in Pakistan.

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Responsible Gaming

Set deposit limits, use self-exclusion, and manage your sessions. All tools are available from your account settings. 18+ only — gaming should always stay as entertainment.

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Registration is free. Bet on PSL and T20 cricket, spin 700+ slots, and play live casino — all in PKR with JazzCash, Easypaisa, and Raast support.