Responsible Gaming – Play Safe at 7sz Pakistan

Our Commitment to Responsible Gaming

At 7sz, we genuinely care about how our players engage with the platform. Whether you're betting on a PSL T20 match, spinning slots, or playing bingo, we want that experience to stay in the "entertainment" column of your life — never in the "problem" column.

Responsible gaming isn't just a policy document for us. It shapes how we build account features, how our support team responds to players, and how we think about the long-term wellbeing of everyone using 7sz. We provide tools to set hard limits on your deposits, session duration, and losses. We make self-exclusion quick and easy to activate. And our support team is trained to handle gaming-related concerns with care and without judgement.

This page is for all 7sz players — not just those experiencing difficulties. Setting a sensible budget and a session limit before you start is smart practice for everyone, from occasional cricekt bettors to regular slots players.

Building Healthy Gaming Habits

The difference between problem gambling and recreational gaming often comes down to habits and boundaries established early. Here is how experienced players typically keep gaming under control:

Set a Budget Before You Play

Decide on a fixed PKR amount you're comfortable spending before you open the app or website. Think of it the same way you'd budget for a meal out or a cinema ticket — entertainment money you're happy to spend, win or lose. Once that amount is gone, the session ends. Never go back to top up "just once more".

Play With Time Limits

It's easy to lose track of time when a cricket match is going well or you're on a slot streak. Set a timer on your phone before you start your session. When it goes off, wrap up and close the app. This keeps gaming from eating into sleep, work, or family time.

Never Chase Losses

This is the single most important rule in responsible gaming. If you've had a bad session, the impulse to keep playing to "win it back" is completely normal — but acting on it almost always makes things worse. Take a break, do something else, and come back another day with a fresh mindset and a fresh budget.

Keep it Balanced

Gaming should be one of many things you enjoy, not the main event. If you find yourself declining social plans, skipping cricket matches with friends, or cancelling other activities to spend more time on 7sz, that's a signal worth paying attention to.

Don't Play Under Stress

Difficult days happen to everyone — financial pressure, relationship stress, work trouble. Playing during these moments raises the risk of emotional betting decisions and chasing losses. Gaming is better enjoyed when your head is clear and you're in a relaxed, positive frame of mind.

Warning Signs to Watch For

Problem gambling can develop gradually. By the time someone recognises it clearly, it may already be affecting their finances, relationships, and mental health. Here are the signs that gaming may have crossed from entertainment into something more serious:

• Spending more money than you can afford on deposits
• Borrowing money from family, friends, or through loans to fund gaming
• Hiding your gaming activity from people close to you
• Feeling irritable, anxious, or restless when you haven't been able to play
• Gaming to escape from problems, worries, or low mood rather than for fun
• Repeatedly telling yourself "just one more bet" or "I'll stop after this win"
• Neglecting work, studies, or family responsibilities because of time spent gaming
• Feeling guilty or ashamed after gaming sessions
• Trying unsuccessfully to cut back or stop
• Spending increasing amounts of time and money to get the same enjoyment

If you recognise three or more of these patterns in yourself, we strongly encourage you to use the self-exclusion tool in your account or contact our support team to discuss your options.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to several of them, it may be a good time to take a break or use the account management tools below.

If you answered "yes" to three or more questions, please use the tools below or contact our support team. These questions are a personal guide — only you can decide what action to take.

Responsible Gaming Tools in Your 7sz Account

All of the following tools are available directly from your account settings. They take effect immediately once activated and, in the case of self-exclusion, cannot be reversed until the selected period has passed.

Deposit Limits

Set a maximum daily, weekly, or monthly PKR deposit limit. Once reached, further deposits are blocked until the limit period resets. You can reduce your limit at any time (the reduction takes effect immediately). Increasing a limit requires a 24-hour cooling-off period before the higher limit applies.

Session Time Reminders

Configure a pop-up reminder that appears after a set duration — 30 minutes, 1 hour, or a custom time you choose. The reminder shows how long you've been playing and gives you the option to continue or end your session. It won't force you to stop, but it makes sure you're making a conscious choice.

Loss Limits

Set a maximum PKR amount you're comfortable losing per day, week, or month. When your net losses reach that threshold, the platform will restrict further play for the remainder of that period. This is particularly useful for sports betting sessions where it can be easy to keep adding bets after a losing run.

Reality Checks

Receive a periodic notification showing your total session duration, total wagered amount, and net result. These check-ins are designed to cut through the immersive feel of live casino and slot play and give you a clear, factual picture of where you stand.

Self-Exclusion

Choose to exclude yourself from the 7sz platform for a minimum of 30 days, or for longer periods of 3 months, 6 months, 1 year, or permanently. During a self-exclusion period, your account is suspended and you will not receive any marketing communications. Your account balance will be returned to your registered payment method. To activate self-exclusion, go to Account Settings or contact our support team.

Account Closure

If you wish to permanently close your account, contact our support team directly. We will close the account and return your balance within 5 business days, following identity verification. This option is available at any time without a waiting period.

Protecting Young People

The 7sz platform is strictly for adults aged 18 and above. We verify age during the registration process and during KYC review. If you share a device with younger family members, we strongly recommend the following steps:

• Always log out of your 7sz account after each session
• Do not save your password on shared devices
• Enable device-level parental controls or screen time restrictions on phones used by children
• Keep your account credentials private — do not share them with anyone

If you have reason to believe that a minor has accessed a 7sz account, contact our support team immediately so the account can be reviewed and suspended without delay.